We believe that clear communication throughout all areas of our business drives company culture, creates stronger teams and ultimately leads to business success. Our Change Maker programme was introduced to keep communication flowing across teams, and encourage consistency of messaging at all levels.
It goes without saying that the coronavirus crisis has had a huge impact on the way we shop, with a recent report revealing that one-quarter of the UK’s population plan to make a permanent switch to online shopping even after the pandemic has ended. We sat down with Andrew Barker to find out more about the impact of the coronavirus crisis on the retail sector and how we’ve been supporting our partners throughout.
The COVID-19 crisis has not only been challenging for businesses, but has also impacted their customers. Our customer-facing teams have had to adapt quickly to meet their changing needs. Find out how we've continued to provide outstanding customer service throughout the pandemic.
Since becoming the founding partner of Dallaglio RugbyWorks in the West Midlands in October 2018, we’ve been supporting the charity in its mission to help young people who have been excluded from mainstream education. Speaking to Jayne Licari,, Dallaglio shared his own experiences of the power of sport and explained how rugby and its values helped him when he was growing up.
Our annual Be The Difference Awards shines a spotlight on the successes and achievements of talented individuals and teams across the business, and in these challenging and uncertain times, celebrating the hard work of our dedicated colleagues is more important than ever. With our tenth ever ceremony unable to happen in person this year, our 2020 awards ceremony took place virtually.
At BNP Paribas Personal Finance we feel it’s vitally important to support our local communities to help make a positive impact. An incredible charity harnessing the power of sport to create positive change is StreetGames, which works tirelessly to help make young people and their communities healthier, safer and more successful.